May the sights and sounds of Christmas work their merry magic in your heart!

You can’t change people, but you can change the way you deal with them. Uncomfortable situations with difficult co-workers, members, and board members are part of day-to-day challenges for association professionals. Use techniques featured in the second of our 4-part blog series, How to Deal with Challenging Members, to handle whatever is thrown your way. Download a complimentary copy of The Art of Dealing with Difficult People. AVOID PERSONALIZING Chances are that whatever the person’s issue is, their reaction likely […]

If associations exist in the Star Wars universe (and we like to think they do), would association professionals spend their days balancing the two sides of The Force? A new member welcome email can be even stronger than the Force. Download The Power of the Welcome Email. Whether you worked for The Tatooine Greater Planet Association or The Hoth Economic Development Corporation, your days would still likely be filled with issues that challenge your organization. On the eve of the […]

Learn how to revitalize your association’s social media relationship with prospective members! Join membership expert and social media pro, Frank Kenny, on Wednesday, December 13th at 1 PM CST for our live, FREE webinar, “Social Media and Your Perfect Audience.” Register for the Webinar Now » Frank will share techniques for associations that will help them can attract (and retain) members through social media. His goal? To help associations become more widely known, in a positive light, by the kind […]