Association industry vernacular defines member onboarding as a process through which new members move from being organizational outsiders to becoming organizational insiders. Translation? Onboarding is a party and your association is the host. Consider the following two scenarios: In one scenario, you’ve recently met a new acquaintance and invite them to your party. When they arrive, you don’t greet them, you don’t point them to the buffet, you fail to introduce them to other guests, and when it ends, not … Continue reading How to Avoid the Pitfalls of Association Onboarding