Compare Association Membership Management Software Platforms

illustrated image of man rating membership software

Editor’s note: This article was originally posted on September 23, 2019. It has been updated.

Leveraging a robust AMS system enables membership professionals to engage members and develop their association instead of focusing on mundane, repetitive tasks. Whether your membership organization is in the association or chamber of commerce sector, a feature-rich Association Management Software (AMS) is a must.

This article will help you compare and evaluate different association management software options to help you do just that.

What is Association Management Software (AMS)?

In a nutshell, an AMS provides associations and chambers of commerce with an all-in-one management system to:

    • Grow membership
    • Generate revenue
    • Manage membership data and communications
    • Streamline operations
    • Simplify event and exhibit management
    • Maintain finances and accounting

Selecting a software platform that will meet all of your needs – member database, email system, billing and payment options, event platform, association website builder, and other useful services – can be challenging. Be aware that each system can look just as different as the various organizations which utilize this service.  So, it’s important to know what you need.

Make sure any prospective AMS is a good fit for your team’s day-to-day tasks and overall operations. When researching association software, be sure to consider long-term growth goals, and look for a system that provides the flexibility to achieve them.

Start with scheduling a live overview with the AMS provider. Ask questions and take notes. Consider scheduling a follow-up demo to deep dive into specific features critical to your association’s success.

AMS Group Product Demo

Association Software 101

When first introduced, membership software was offered as a desktop software product. Today, most AMS platforms are web-based, more budget-friendly, and provide a powerful user experience for your members, volunteers, donors, and stakeholders. This type of platform is referred to as software as a service (SaaS). Typically, SaaS products provide free updates that occur automatically on a regular basis.

 

Popular Association Software Platforms:

 

GrowthZone

GrowthZone offers a full, web-based membership management platform designed for a wide range of organizations. The user base includes chambers of commerce, construction/trade, real estate, agriculture, business, education, insurance, medical, safety, and transportation associations.

The GrowthZone Website Content Management System (CMS) empowers association website administrators to fully and intuitively manage their sites. GrowthZone software easily integrates with an organization’s existing, stand-alone site, or a GrowthZone-built website. When a user updates data in the AMS, it replicates real-time, system-wide, so those changes are also reflected on the website. The Evergreen Website Subscription allows customers to update website design every 36 months, with no additional charge.

Third-party integration partners include Zoom, Mailchimp, Constant Contact, Elevate LMS, Stripe, Dues Hub, WMS, NAHB, NRDS, Paragon, Matrix MLS, ConnectMLS, Supra, and many more. See Partnerships for an updated, full listing.

FEATURES:

Chapter management

Custom membership structures

Communications module

Automated renewal process

Document management

Workflow automation/project management

Customizable dashboards

Mobile staff app

Custom form builder

Analytics and reporting

Multiple admin access

Automated invoicing

Recurring payments

Financial reporting

Online payment processing

Mobile credit card processing

Fundraising

Online store/e-commerce

Sponsorship management

Digital advertising

Online donations/contributions

Marketing automation

Member app

Sales funnel management

Website design and management

Self-serve, password-protected member portal

Career center

Education management

API access

Online event registration and payment

Zoom and GoToWebinar integration

Exhibit builder

 
Atlas / MemberClicks / Weblink Connect

MemberClicks AMS is designed for different types of membership and professional associations. Their services can provide a stand-alone membership website or the option to enhance and integrate with an existing website.

In 2017, the chamber-focused Weblink Connect became a smaller subsidiary of MemberClicks. Since the acquisition, the platforms have combined and are sharing features.

They offer two systems: Atlas, which is suited for member management of chambers and trade associations, and Oasis, which is suited for professional associations.

FEATURES:

Membership management

Website CMS

Learning management system

Conference and event app

Website and community features

Email marketing

Donor management

Volunteer management

Job board

 

Marketing Automation for Associations

YourMembership

YourMembership is now part of Community Brands, providing cloud-based software supporting small to mid-sized professional associations, association management companies, nonprofits, faith-based groups, and K-12 schools. It is designed to help associations manage day-to-day administrative processes, track financial data, and create and build engagement with members.

FEATURES:

Customer Relationship Management (CRM)

Membership management

Event management

Website design and hosting

Online community

Accounting and payment processing

Dashboards

E-commerce and donations

Email marketing

Also available: Learning management system, social community, workflow automation, advertising, media solutions, and mobile event app.

 
Personify360

Personify360 offers cloud-based AMS software geared toward mission-driven and member-focused institutions, such as charities, health and wellness organizations, and medium to large associations. It is ideal for handling complex membership structures with multiple business lines.

Personify allows customers to connect their AMS with other software solutions to securely exchange data and interactions to create a single-source flow of information.

FEATURES:

Constituent relationship manager (CRM)

E-business tools support multiple revenue streams

Complete transaction engine

Robust reporting and analytics

Dashboards

Payment processing

Workflow management

Member directories

Event management

Education subscriptions and certifications

Fundraising and donor management

Staff app

Constituent app

 

Internet search bar for GrowthZone

Wild Apricot by Personify

Wild Apricot AMS falls under the Personify product offerings. This cloud-based software is designed to support small to mid-sized organizations, such as nonprofits, chambers of commerce, business directories, foundations, clubs, sports, education, and training organizations. It is a good solution for volunteer-run and small-staff groups.

Wild Apricot offers a do-it-yourself solution allowing organizations to create their own professional-looking, mobile-friendly website where members can join, register for events, or access a local directory. A drag-and-drop interface lets admins be the designers, with no IT required.

FEATURES:

Operations management

Customer/member management

Financial management

Orders and invoices

Meetings and exhibitions

Subscriptions

Fundraising

Automated renewal process

 
Glue Up

Glue up (formally known as EventBank) offers cloud-based software designed for organizations of all sizes ranging from chambers of commerce and associations to start-ups and nonprofits. Founded in 2013, EventBank was focused on event management; today, they are an all-in-one engagement platform serving organizations worldwide.

There are six software packages available: event management, membership management, community management, virtual events management, training management, and donations management. All suites come with two mobile apps: one to manage the organization and one for community engagement.

FEATURES:

CRM

Online and offline event management

Personalized email campaigns

Member community

Financial management and invoicing

Automated tasks

Surveys

Website Certifications and training

Staff app

Member app

 
MemberSuite

MemberSuite provides cloud-based AMS software and business intelligence solutions for nonprofits and professional trade organizations. With the open API, the software allows third-party integration for single-source data flow and management.

MemberSuite was originally launched to provide an affordable web-based solution for nonprofits. Today, the focus has moved toward member experience and engagement, which led to the Event Farm acquisition in 2019, allowing them to add more event functionality to their platform.

The enterprise-level association management system allows organizations to accomplish all activities in one place.

FEATURES:

CRM

Membership management

Automated dues billing

Financial management accounting

Committee management

Prospect management

Event and exhibit management

Document management

Advertising

E-commerce

Legislative affairs

Continuing education credit tracking

Self-serve member portal

Reporting

Email marketing

Staff console

Subscription tracking

 
iMIS by ASI

Payment Processing Link ImageiMIS is a cloud-based solution geared towards nonprofit, association, union, and membership management organizations. Built with Microsoft tools and powered by the Microsoft cloud, iMIS also features an open API to unify databases and other third-party applications into a single cloud-based Engagement Management System (EMS).

This platform provides a built-in individual and company engagement scoring module, providing valuable insight through tracking. Founded in 1991, ASI has 40,000 customers and operates in 20 countries.  Most recently, the company introduced a learning hub for customers.

FEATURES:

Content management system

Membership management

Engagement scoring

Social media capabilities Certifications

Event management

Fundraising

E-commerce

Advertising

Campaigns and email marketing

Website management

Online forms

Member app

Financial management and accounting

Payment processing

Executive dashboards

Workflow automation

Virtual online events

 
Membee

The parent company of Membee, IRM Systems, Inc., is a database software development business that serves small-staff associations, membership-based organizations, and nonprofits. They developed Membee as a cloud-based membership software system designed more specifically to help nonprofit organizations grow.

Membee offers fully automated membership management, including automated new member sign-up, existing member renewals, and event registrations management. Their offerings allow customers to add features to their existing website (like widgets for online payment processing) or the option to create a brand new all-in-one mobile-friendly website.

FEATURES:

CMS

Email communications with newsletter platform integration

Built-in SEO management and site analytics

Member portal with directories and profiles

Donation gateway

E-commerce store

Event registration

Financial and performance reporting

Automated member sign-up

Automated renewals

 
CC Assist

CC-Assist by Chamber Data Systems, Inc., offers on-site, desktop membership management software for chambers of commerce and associations. It was designed to generate non-dues revenue and streamline work processes. Because CC-Assist is not web-based, users can work with data offline when no internet connection is available.

Users can integrate and match the look of an existing website with CC-Assist, or have them design a mobile-friendly website with search engine optimization included. It also interfaces with several third-party applications, like QuickBooks and Facebook.

FEATURES:

Membership record keeping

Smart billing procedures to prevent revenue loss and double-entry transactions

Custom reporting

Community hub

Email and text communications

Website integration

Built-in advertising

Member promotions

Job board

Event management

Online payment processing

Website design

Mobile app for events and member information

 
Association Software Board MeetingChamber Nation

Chamber Nation provides AMS software geared toward chambers of commerce and other member-based associations and delivers full-service economic development tools for members and staff.

Their many modules and apps are designed to work with the integrated mobile publishing platform.

They offer two packages: Chamber Nation+ program with automation and easy sign-up for new members, and Traditional Chamber Nation membership management system with a mobile-friendly website platform. There are different options for chambers of commerce, merchant groups, and economic development programs.

FEATURES:

CRM Membership database and billing

Central dashboard

Chamber meetings with Zoom integration

Tiered memberships

QuickBooks integration

Custom member portal

Member prospector

Project management

Legislative action center

Volunteer automation

Board member reporting

Election management

Email and text communications

Survey automation

Event and all-community calendars

Registration for virtual and in-person events

Donation automation

E-commerce store

 
Learn more about GrowthZone AMS – Real Estate Edition>>

Real Estate-Specific Software

 
Navica

Navica Streamline AMS®, by SEI, provides real estate association professionals with browser-based tools to manage their business, such as day-to-day tasks, invoicing, event marketing, and membership communications.

This AMS software system is offered as a stand-alone product, or it can be integrated into QuickBooks or NRDS, providing one point of entry. It can also be integrated into a website designed by them.

FEATURES:

NRDS real-time synchronization

Online events

Auto-publishing for events and groups

Social media

Campaign builder

Email and text communication

Realtor® e-commerce network interface

Paperless billing

Online payments

MLS management

Event planning

Targeted messaging

Online polling and elections

Education and financial reporting

 
RAMCO

RAMCO AMS provides cloud-based software designed for the real estate association industry and is built on the Microsoft dynamic customer relationship management (CRM) application. The open API allows customers to sync data with many third parties, like Easy Territory, ClickDimensions, Aristotle, Supra, and more.

They offer tiered pricing with three package options:  NRDS data only, standard data conversion, and custom data conversion.

FEATURES:

Membership management

E-commerce sales

Dues management

Donations management

Class/meeting registration

Promotions

Text communications

Email marketing

Surveys

AMS phone system link

Web portal integration with an existing website

 
Rapattoni

Rapattoni Corporation offers a suite of software products and services designed for real estate associations and MLS organizations. Their cloud-based AMS software system uses a Windows application that operates on a Microsoft server.

Rapattoni AMS features a built-in data exchange that automates reporting processes with the National REALTOR® Data System (NRDS), eliminating dual entry. The merge function allows customers to mail, fax, email, and label using information from anywhere in the cloud database.

Their Magic-Cloud AMS system today offers a mobile member portal. Their integrated website service (IWS) provides easy incorporation of Rapattoni MLS, AMS, and internet member services, hosted on secure servers with frequent cloud backups. The IWS development comes in three packages: Express, Standard, and Premium.

Additional IWS package:

Calendar component, document management, social media tools, professional standards information, arbitration filing resources, advertising component, image galleries, content management system (CMS) with public content and blogging, embedded video, public search, design that guarantees responsiveness on all device types, directories (Staff, Board, Affiliates, Committees).

FEATURES:

Membership management

Accounting

Inventory management

Committee coordination

Education tracking

Contribution tracking

Events and convention management

Legislation tracking

Call tracking

Data exchange between associations

Export builder and merge

Member portal

Professional standards tracking

E-commerce store

 
GrowthZone – Real Estate Edition

GrowthZone offers a full, web-based membership management platform designed for a wide range of organizations. The user base includes chambers of commerce, construction/trade, real estate, agriculture, business, education, insurance, medical, safety, and transportation associations.

The GrowthZone Website Content Management System (CMS) empowers association website administrators to fully and intuitively manage their sites. GrowthZone software easily integrates with an organization’s existing, stand-alone site or a GrowthZone-built website. When a user updates data in the AMS, it replicates real-time, system-wide, so those changes are also reflected on the website. The Evergreen Website Subscription allows customers to update website design every 36 months, with no additional charge.

Third-party integration partners include Zoom, Mailchimp, Constant Contact, Elevate LMS, Stripe, Dues Hub, WMS, NAHB, NRDS, Paragon, Matrix MLS, ConnectMLS, Supra, and many more. See Partnerships for an updated, full listing.

FEATURES:

Member management

NAR integration

MLS interface

Ecommerce network

Lockbox integration

Continuing education tracking and reports

Chapter management

Custom membership structures

Communications module

Automated renewal process

Document management

Workflow automation/project management

Customizable dashboards

Mobile staff app

Custom form builder

Analytics and reporting

Multiple admin access

Automated invoicing

Recurring payments

Financial reporting

Online payment processing

Mobile credit card processing

Fundraising

Continuing Education Tracking

Online store/e-commerce

Sponsorship management

Digital advertising

Online donations/contributions

Marketing automation

Sales funnel management

Website design and management

Member app Self-serve, password-protected member portal

Career center

Education management

API access

Online event registration and payment

Zoom and GoToWebinar integration

Event calendar

Exhibit builder

Building Association-Specific Software

HAMMERS

HAMMERSÔ Homebuilders association management and events registration software system is a multi-user system that can operate on a single desktop or a network with many users. It is stand-alone software that could function in place of a website.

HAMMERS software is designed with features from Microsoft Office Professional and works with all versions of it. The software is intended to be a solution for association membership and the day-to-day related tasks, like invoicing and accounts receivable, communications, events, committees, councils, and PAC contributions.

FEATURES:

Track members and prospects

Upload and report to NAHB-WMS

Membership directory

Event registration and invoicing

Automated member invoicing

Accounts receivable and member statements

Email system

Committee and council management

PAC contributions management

Data and directory exporting

Integration with Microsoft Outlook

Legislative alert system

GrowthZone – Construction Association Edition

GrowthZone offers a full, web-based membership management platform designed for a wide range of organizations. The user base includes chambers of commerce, construction/trade, real estate, agriculture, business, education, insurance, medical, safety, and transportation associations.

The GrowthZone Website Content Management System (CMS) empowers association website administrators to fully and intuitively manage their sites. GrowthZone software easily integrates with an organization’s existing, stand-alone site or a GrowthZone-built website. When a user updates data in the AMS, it replicates real-time, system-wide, so those changes are also reflected on the website. The Evergreen Website Subscription allows customers to update website design every 36 months, with no additional charge.

Third-party integration partners include Zoom, Mailchimp, Constant Contact, Elevate LMS, Stripe, Dues Hub, WMS, NAHB, NRDS, Paragon, Matrix MLS, ConnectMLS, Supra, and many more. See Partnerships for an updated, full listing.

FEATURES:

Member management

WMS Upload integration

Dues Hub integration

Chapter management

Custom membership structures

Communications module

Automated renewal process

Document management

Workflow automation/project management

Customizable dashboards

Mobile staff app

Custom form builder

Analytics and reporting

Multiple admin access

Automated invoicing

Recurring payments

Financial reporting

Online payment processing

Mobile credit card processing

Fundraising

Continuing Education Tracking

Online store/e-commerce

Sponsorship management

Digital advertising

Online donations/contributions

Marketing automation

Sales funnel management

Website design and management

Member app

Self-serve, password-protected member portal

Career center

Education management

API access

Online event registration and payment

Zoom and GoToWebinar integration

Event calendar

Exhibit builder

Download your FREE copy of our association management software Buyer’s Workbook today>>

There are many different types of association management software solutions. Once you’ve done your AMS comparison, it should be easy to buy an AMS that fits your needs and budget. No matter which system you choose, it will automate nearly all administrative duties, saving time and freeing you up to concentrate on the ultimate goal – retaining and growing memberships.

For information on Chamber or Association software, see:

GrowthZone

MemberClicks

YourMembership

Personify360

Wild Apricot

MemberSuite

Glue Up (formally Event Bank)

iMIS

Membee

CC-Assist

Chamber Nation

For information on Real Estate association software, see:

GrowthZone

Navica

Ramco

Rapattoni

For information on Builder association software, see:

HAMMERS

GrowthZone

  SEE ALSO: The Best Cloud-Based AMS and MMS Features for Associations  

Live Group Demos 1-To-1 Demo