Five out of every six phone calls go straight to voicemail. For busy association professionals, this can be not only frustrating but also a huge time-sucker. Better your chances of getting a call back by mentally composing your message before each call. To improve your chances of getting a callback, try these tactics: Begin by saying your name and your organization’s name. Assume the person you’re calling doesn’t have your number, so say your phone number twice. People hate it when … Continue reading Leaving Voicemails for Members that Get a Call Back