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Support
  • GrowthZone provides best-in-class support. We offer free and comprehensive help to our users via multiple channels: phone, online chat, webinars, videos, and email.
Refer > Earn > Repeat

ChamberMaster & MemberZone Packages

 

Best Value
All Features Standard Plus Premier Pro

Back Office Only

Member Module

Benefit Tracking Upgrade Upgrade Upgrade Yes
General Business Data Yes Yes Yes Yes
Create your own Custom Fields (unlimited) Yes Yes Yes Yes
Representative tracking (unlimited) Yes Yes Yes Yes
Website Listing Data Yes Yes Yes Yes
Communication Log Yes Yes Yes Yes
Account History Yes Yes Yes Yes
Member Stats & Reports Yes Yes Yes Yes
Prospective & Sales Stage Tracking Yes Yes Yes Yes
Integration to Online Business Directory Yes Yes Yes Yes
Membership Type Icon Yes Yes Yes

Groups Module

Unlimited Groups Yes Yes Yes Yes
Group Billing Setup Yes Yes Yes Yes
Send Communications Yes Yes Yes Yes
Group Reports Yes Yes Yes Yes
Email a Group from Outlook (or your default email program) Yes Yes Yes
Allow members to self-enroll into designated member group lists Yes Yes Yes Yes
Create custom groups as needed using the Custom Report filters Yes Yes Yes Yes

Communication Module

Mass Email with built-in Mail Merge Yes Yes Yes Yes
Create and save templates Yes Yes Yes Yes
Create Tasks, Follow-ups, and Reminders Yes Yes Yes Yes
Schedule emails Yes Yes Yes
Form Letters Yes Yes Yes Yes
Mailing Label Generation Yes Yes Yes Yes
Name Badge Creation Yes Yes Yes Yes
Nonmember Contact Tracking Yes Yes Yes Yes
No restrictions on email size Yes Yes Yes
Email Designer Upgrade Upgrade Upgrade Upgrade

SmartText (Fees apply)

Create interest groups for users to opt into Yes Yes Yes Yes
Use the standard keyword or purchase a custom word Yes Yes Yes Yes

Constant Contact Connect

Automatically updates Constant Contact nightly with a sync instantly button Yes Yes Yes Yes
Syncs selected groups, your membership type groups and/or all active/courtesy members Yes Yes Yes Yes

SmartMail

Integrates sending emails from Outlook or your default email program Yes Yes Yes Yes
Initial email and responses are auto-logged into their communication profile Yes Yes Yes Yes

Billing Module

Setup bundled fee item packages for tiered dues Yes Yes Yes Yes
Setup recurring and one-time fee options Yes Yes Yes Yes
Invoice creation and tracking Yes Yes Yes Yes
Payment Creation and tracking Yes Yes Yes Yes
Credits and write-off tracking Yes Yes Yes Yes
Sales Receipts Yes Yes Yes Yes
Integration with Credit Card options for online payments and autopay

*GrowthZone Pay required
Send Invoices by email, mail, or preferred billing contact method Yes Yes Yes Yes
Sales, A/R, deposit summaries, transaction, and other reporting Yes Yes Yes Yes
Journal Entry Exports-Accural Basis (QuickBooks, Peachtree, etc.) Yes Yes Yes Yes
Journal Entry Export-Cash Basis (QuickBooks, Peachtree, etc.) Yes Yes Yes Yes
Setup voluntary fee items Yes Yes Yes Yes
Customize templates for invoices, receipts Yes Yes Yes Yes
Create collection, notification, and thank you letters Yes Yes Yes Yes
Mass fee editing by fee item Yes Yes

Cloud Drive

Upload graphics, documents, spreadsheets, PDFs, and more Yes Yes Yes
10 GB storage available Yes Yes Yes
Share files with your office staff Yes Yes Yes
Store files for personal use only Yes Yes Yes
Upload files to the Member Information Center Yes Yes Yes Yes

Reports

Billing Reports Yes Yes Yes Yes
Membership Reports Limited Yes Yes Yes
Event Reports Yes Yes Yes Yes
Member Directory Reports Yes Yes Yes Yes
Hit Stats Yes Yes Yes Yes
Custom Report Builder and Filters Yes Yes Yes Yes
Import of one additional formatted Excel/CSV data file per month Yes

Dashboard

Message Center Yes Yes Yes Yes
Membership Report & Graphs Yes Yes Yes
Financial Reports & Graphs Yes Yes Yes
Task Bar Yes Yes Yes Yes
Easy Find/Add Toolbar Yes Yes Yes Yes

Setup/Admin

Setup Unlimited Users Yes Yes Yes Yes
Data Backup & Download options Yes Yes Yes Yes
Additional Setup features for online modules and other options Yes Yes Yes Yes
Create Permission sets for Individual Member Logins Yes Yes Yes Yes
Ability to sync staff or member logins with Social Networking login Yes Yes Yes Yes

Training and Support

Unlimited email Support Yes Yes Yes Yes
Online User Manuals Yes Yes Yes Yes
Online Training Videos Yes Yes Yes Yes
Unlimited toll-free phone support Yes Yes Yes Yes
Webinars and online workshops Yes Yes Yes Yes
Software Edition Updates Yes Yes Yes Yes

Website Content Management System

GrowthZone CMS Yes
Website Hosting Yes
Website Design (purchased separately)

Additional setup fee applies
     

Premium Staff App

Searchable members, prospects or reps Yes Yes Yes Yes
List sorting by proximity for drop-in visits Yes Yes Yes Yes
Uploading of member logo and photos Yes Yes Yes Yes
Driving directions/map Yes Yes Yes Yes
Communication notes Yes Yes Yes Yes
Ability to enter notes and follow-up reminders Yes Yes Yes Yes
Ability to check balance information and lifetime revenue Yes Yes Yes Yes
Ability to view stats on web hits, lead counts Yes Yes Yes Yes
Ability to confirm event attendance and history Yes Yes Yes Yes
Add member provides link to online app Yes Yes Yes Yes
Ability to send email via ChamberMaster or device email Yes Yes Yes Yes
Member Engagement Dashboard
Ability to view recent member updates Yes Yes Yes Yes
Ability to view your tasks Yes Yes Yes Yes
Upcoming events list Yes Yes Yes Yes
Members anniversary tracking Yes Yes Yes Yes
Ability to send referrals/leads to members Yes Yes Yes Yes
New members by month (last 12 mo) Yes Yes Yes Yes
Active members over time Yes Yes Yes Yes
Membership types Yes Yes Yes Yes
New members invoices totals Yes Yes Yes Yes
Past due invoices Yes Yes Yes Yes
Past due voluntary invoices Yes Yes Yes Yes
Events
Upcoming events list and details Yes Yes Yes Yes
Ability to view attendee list and payment status Yes Yes Yes Yes
Check-in attendees on-site Yes Yes Yes Yes
Automatic selection of a random winner from list Yes Yes Yes Yes
Ability to add attendees Yes Yes Yes Yes

Back Office + Public-Facing & Member Access

General Web Module Features

Search Engine Optimized features Yes Yes Yes Yes
Customization of web modules using CSS Yes Yes Yes Yes
Mobile web pages: Business Directory, Hot Deals, Jobs, Events. Pro Edition also comes with: Contact Us, Group Sign Up, and Marketspace. Yes Yes Yes

Business Directory

Search by Category, Rep, Location, Key Words, and more Yes Yes Yes Yes
Allow staff to setup members in multiple categories Yes Yes Yes Yes
Each member receives their own online information page Yes Yes Yes Yes
Social Networking Links for Members Yes Yes Yes Yes
Enhanced Listings and Enhanced Pages for members Yes Yes
Ability to share member page via SMS or Share on Social Networking sites Yes Yes Yes Yes
Banner Ad Placement and Tracking Yes Yes
Priority Placement for Member Listings Yes Yes
Display Members Logo on Search page Yes Yes
Enhanced Member Page (Increased Text, Video, Photo Gallery, Highlights) Yes Yes
Request for proposal online form for consumers to send request to members by category Yes

Hot Deals

Ability for members to create and submit for approval Yes Yes Yes Yes
Reports and Hit Stat Tracking Yes Yes Yes Yes
Hot Deals eNewsletter – automatically sent to subscribers daily Yes Yes Yes Yes
Add logo or image next to Hot Deal on Search Results Page Yes Yes Yes
Ability to share Hot Deals via SMS or Share on Social Networking sites Yes Yes Yes Yes

Member to Member Hot Deals

Ability for members to create and submit for approval Yes Yes Yes
Reports and Hit Stat tracking Yes Yes Yes
Add logo or image next to Member Hot Deal on Search Results Page Yes Yes Yes
Ability to share Member Hot Deal via SMS or Share on Social Networking sites Yes Yes Yes

MarketSpace

Customize to market to your community or members. Popular uses include: classifieds, building leases, rentals, military discounts Yes Yes Yes
Subscribers receive automated notices when new items are entered Yes Yes Yes
Add item details, publish and valid offer dates Yes Yes Yes
Hit Stat tracking Yes Yes Yes

Job Postings

Ability for members to create and submit for approval Yes Yes Yes Yes
Reports and Hit Stat tracking Yes Yes Yes Yes
Ability to share member page via SMS or Share on Social Networking sites Yes Yes Yes Yes

Calendar of Events

Setup promo discounts per event Yes Yes Yes
Create discounts that auto-apply based on membership type Yes Yes Yes
Setup multiple calendars as desired for Chamber/Association, Community, or custom-created topics Yes Yes Yes Yes
Online Registration option Yes Yes Yes Yes
Sponsorship tracking and recognition Yes Yes Yes Yes
Ability to send invites, track responses, send follow-up notices Yes Yes Yes Yes
Schedule auto event reminders Yes Yes Yes
Integration with Credit Card Processors for online payments Yes Yes Yes
Invoice batching per event Yes Yes Yes Yes
Set member vs nonmember fee items Yes Yes Yes Yes
Create roster sheets, name badges, and other reports Yes Yes Yes Yes
Comparison Reports for selected events Yes Yes Yes Yes
Scrolling and/or mini events calendar view – can be added to Home or other pages Yes Yes Yes Yes
Ability to share events via SMS or share on Social Networking sites Yes Yes Yes Yes

Membership Application

Ability to add fee schedule Yes Yes Yes Yes
Ability to add custom fields Yes Yes Yes Yes
Ability to offer promo codes Yes Yes Yes Yes
Ability to accept online payments Yes Yes Yes
Thank you page setup, email setup Yes Yes Yes Yes
Ability for staff to approve applications Yes Yes Yes Yes

News Releases

Post chamber, association, community, state or other news articles and announcements Yes Yes Yes
Ability for members to create and submit for approval Yes Yes Yes

Contact Us

Online Contact Us form Yes Yes Yes Yes

Member Mapping Module

View online map of members by category or area Yes Yes Yes
Highlight Sponsors Yes Yes

Social Networking Modules

LinkedIn and Facebook automatic posts using Hot Deals, Jobs, Events, New Members, News Releases Yes Yes Yes
Track members links and display in Member Information Center Yes Yes Yes Yes
RSS Feeds for online modules Yes Yes Yes Yes
Ability to Share Event, Member info, Jobs, and Deals on Facebook & Twitter Yes Yes Yes Yes

Member Information Center

Member-only access to update information Yes Yes Yes Yes
Networking: Member look-up Yes Yes Yes Yes
Online Bill Pay Center Yes Yes Yes
Ability to upload files and resources for members Yes Yes Yes Yes
Members can submit requests to post Hot Deals, Job Postings, Member to Member Discounts, Events, and News Yes Yes Yes Yes
Refer a member Yes Yes Yes Yes
Widget Builder generates badge for member’s site Yes Yes Yes Yes

Group Page

e.g., Board Member page, Staff Listing, etc. Yes Yes Yes Yes
Includes photo option Yes Yes Yes Yes

Form Builder

Create and publish custom web forms and/or email survey links Yes
View and sort form submissions, download results to spreadsheet Yes

Blog

Create unlimited unique blogs – each staff or each department can have their own Yes
Allow comments and likes on a post-by-post basis; staff approval can be required for comment posts Yes
Social media links on each post encourage linking to their Facebook, LinkedIn Yes
Use categories and tags to organize and/or search posts Yes
View a Tour 1-To-1 Demo