Case Study: Associated General Contractors of Massachusetts

Associated General Contractors of Massachusetts
Wellesley, MA
Barbara Canoni, Operations Manager / Market Services

THE CHALLENGE
AGC MA Operations Manager Barbara Canoni led the efforts for the association to evaluate various software options where all member information could be accessed in one place. She knew finding the right technology would be a long-term cost savings investment.

“We needed a system that would help us provide our members with timely and accurate information,” said Barbara. “It used to be that financial information was only accessible through our bookkeeper, so if a member needed to check an invoice, we would have to wait until the bookkeeper could get to it.”

THE SOLUTION
After thorough research and many product demonstrations, Barbara found GrowthZone to be the clear choice. It met all of her top requirements, including being user-friendly so all staff could have easy access to member information. AGC MA staff reported that the onboarding and data conversion process was an “awesome” experience. GrowthZone AMS was also less expensive than most other systems they reviewed.

THE RESULTS
Today, invoicing for programs, events and dues, along with creating name badges, are all automated. GrowthZone AMS also helps the association track member utilization, which is important for providing ROI at membership renewal time.

“GrowthZone AMS simplifies most everything we do,” Barbara added. “We can produce more in less time every single day, which in turn reduces costs and allows for a more equitable division of work between staff. That way when someone is out, another person can step right in.”

Barbara added three words to describe GrowthZone: “Simply the Best!”

You guys have been totally awesome. I love the product and the customer service is top notch.

Shana Vazquez-Hernandez
Shana Vazquez-Hernandez
MN Retailers Association

The customer service support is superb and the software is much easier to learn than our previous CRM. I wholeheartedly would recommend this product to any chamber or business association. It’s worth the investment.

Malcom Jones
Malcolm Jones
Marketing & Administrative Manager - Metropolitan Business League

It makes keeping track of our membership and events a breeze! Everything is posted in real time, and it’s so much easier than working from a spreadsheet! And it syncs with our website, giving users an easy way to find our members, events and job openings.

Tiffany Brightwell
Tiffany Brightwell
President - ABC (Associated Builders & Contractors) North Alabama Chapter

Just spoke with Melissa on the phone about reporting/statistics and once again, you guys are great! Always always friendly, knowledgeable and helpful – thanks so much!

Giselle Mahoney
Giselle Mahoney
Tech Collective
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