GrowthZone Case Study - NARI Metro DC

Case Study: NARI Metro DC

NARI Metro DC
Merrifield, VA
Angela Hubbard, Executive Director

NARI Metro DC is the local chapter of the National Association of the Remodeling Industry providing the best resources, knowledge, and training for over 250 member companies. Consumers depend on NARI for qualifying professional remodeling suppliers in order to get the maximum value for the dollars they invest in their remodeling projects.

The Challenge
With a calendar packed with events and training, NARI staff was spending many hours each week on tedious tasks involved with invoicing and accounting. The need to improve the “member experience” in accessing resources is always a priority.

The Solution
NARI staff and members had been utilizing the many efficient features of GrowthZone’s MemberZone Association Management Software edition for over two years. The addition of GrowthZone Pay, GrowthZone’s integrated payment processing system, was an additional way to better-serve members and simultaneously reduce staff hours spent on invoicing and tracking financials.

The Result
Streamlining registration and payment processes allows members to register for events and pay online without the headache of managing payables and receivables.  The fees were competitive with NARI’s former processing company, so adding GrowthZonePay was a smart decision for the association.

According to Hubbard: “GrowthZone customer service is excellent. They were with us every step during the transition to a new payment processing system.”

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