Case Study: York Builders Association

York Builders Association
York, PA
Laurie Lourie, Executive Vice President

When Laurie Lourie came on board as Executive Vice President of the York Builders Association, she brought 22 years of association experience and a keen eye for continuous improvement. She knew that a dues-based organization had to have cost-efficient systems in place in order to provide members with valuable programs and services.

Laurie identified costly inefficiencies at the association, including separate systems for managing programs, accounting, and member data. With limited staff, outsourcing technical support would prove to be expensive. After researching Association Management Software (AMS), Laurie determined her top requirement was affordability.

After numerous software demonstrations, Laurie’s decision was clear. “The features of GrowthZone AMS checked all of our boxes,” she said. “The fact that the onboarding experience was excellent and included efficient and professional technical support throughout the process was a bonus.”

Laurie is confident that system improvements will have a significant impact on membership growth and retention. “We appreciate the ability to make updates to our website via the GrowthZone system as well as having access to their knowledgeable customer service representatives,” Laurie added.

With process improvements and reduced costs, Laurie and the rest of the York Builders Association staff are now able to focus on programs that will help members maintain quality and ethical building practices so that people can have the “American Dream” of home ownership.

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GrowthZone is a true partner to us, so we feel kind of like a family with them. We feel like they are truly and honestly invested in our success—which means that they are invested in the success of our businesses…and that is something that’s going to keep us with GrowthZone for a very long time.

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Danah Abarr
Executive Director - South Lake Union Chamber of Commerce

“I look forward to working with GrowthZone for years to come (never thought I would ever say that about an AMS).”

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Chris Studebaker
CEO, REALTOR® Association of the Fox Valley

“We are a small staff, and the GrowthZone platform allows us to do more in less time, so now we can exceed the expectations of our chapters and individual members.”

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Matt Levine
Association Management Consultant, American Subcontractors Association

“GrowthZone customer service is excellent. They were with us every step during the transition to a new payment processing system.”

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Angela Hubbard
Executive Director, NARI Metro DC

It makes keeping track of our membership and events a breeze! Everything is posted in real time, and it’s so much easier than working from a spreadsheet! And it syncs with our website, giving users an easy way to find our members, events and job openings.

Tiffany Brightwell
Tiffany Brightwell
President - ABC (Associated Builders & Contractors) North Alabama Chapter
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