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Learn how the Home Builders Association of Durham, Orange, and Chatham Counties eliminated manual work and gave members a more interactive, hands-on experience.
After working in an outdated, malfunctioning system that was disconnected from their website, the Home Builders Association of Durham, Orange, and Chatham Counties (HBADOC) began searching for a better solution that could give members a more interactive, hands-on experience.
HBADOC needed one system that could integrate directly with their website, allow members to update their own profiles, process payments seamlessly, and support monthly WMS uploads to NAHB.
With GrowthZone, the website and database finally worked together. Staff no longer had to worry about missing payments or profile updates because everything updated automatically.
Members can now update their records, register for events, and manage their company profiles with ease - while changes instantly reflect in the online directory.
WMS uploads and reporting are now completed with just a few clicks, saving staff time and eliminating manual work.
The Home Builders Association of Durham, Orange, and Chatham Counties (HBADOC) was using a member management system that was out of date and malfunctioning. According to Director of Operations, Kristina Ellis, they needed a system that integrated their website and database while giving their members an interactive, “hands-on” experience.
Initially, they hired a third party to build a new website with member login functionality. Unfortunately, that created more problems than solutions because the website and member login were still disconnected from their database — the Association staff didn’t even know when payments or updates were made “Because our old system was not integrated, and our members couldn’t interact with their own company profiles, we felt like we were always one step behind,” Ellis shared.
HBADOC began researching other options. Ellis contacted other HBAs to see what systems they were using. The criteria: The new system needed to have all of the same functionality of the current system, link directly to their website, and also allow for monthly WMS uploads to NAHB. HBADOC discovered GrowthZone through the local Chamber of Commerce. The Chamber really liked GrowthZone’s product, ChamberMaster, and according to Ellis, that recommendation was really what grabbed their attention.
Ellis reached out to see if GrowthZone could work specifically for an HBA. The answer? Yes. “They were available to us anytime we had a question. They took our advice and recommendations on how to better the system, which reassured us that we had made the right choice,” she commented.
HBADOC’s favorite features? Invoices that populate in the taskbar, the InfoHub and Event Registration (both in the database and through the HBADOC website).
When asked how GrowthZone has made a difference, Ellis replied, “Updating member records is much easier. Changes made by members or staff automatically update in the online directory. Communication is simplified and of course, WMS uploading – all we have to do is click a few buttons and voila! A perfect report.”
Kristina Ellis
Director of Operations
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