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Michigan West Coast Chamber Modernized Its Chamber Management
Discover how GrowthZone helped the Michigan West Coast Chamber streamline billing, automate workflows, and improve member engagement.
The Search for an Intuitive & Integrated System
After using ChamberMaster for years, the Michigan West Coast Chamber of Commerce realized it needed modern chamber management software to handle membership, billing, events, and operations efficiently. The team wanted a chamber of commerce software platform that could simplify workflows, improve member engagement, and give staff the tools to manage everything without relying on multiple external tools.
One Integrated System
The Chamber needed a single platform to manage member profiles, billing, event registration, and programs while also integrating with QuickBooks and automating tasks that were previously done in separate systems.
Smooth Transition
After implementing GrowthZone, the team found the platform much easier to navigate than their previous software. Billing automation became significantly simpler, and the membership team could take over responsibilities that had once required a dedicated billing person.
Positive Feedback
Staff quickly appreciated the ease of use, especially the marketing automation and project templates that replaced external tools like Asana. Membership engagement tools became simple for any staff member to use at any time.
Retention & Revenue
GrowthZone’s intuitive checklists and automation helped increase both new member and overall retention rates. Scheduled dues increases and simplified processes directly contributed to operational revenue growth, making it easier for the Chamber to focus on growth and member management.
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Making the switch from ChamberMaster to GrowthZone has completely changed the way our chamber operates. From membership, billing, operations, events, to program management – it has changed the way that we work in the best way possible.
VP of Strategic Initiatives
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Spend Time on What Matters
Streamline processes and eliminate tedious tasks. Our solutions allow your team to focus on your members and mission.
The GrowthZone Difference
Discover a true partnership with best-in-class support and tools designed to make your daily workload easier.
Automation with a Human Touch
Simplify workloads, grow memberships, provide a seamless member experience, and more.
Real Support
You’re never alone. Get the help you need, when you need it, from a dedicated team invested in your success.