Goal setting is easy. Under the best of circumstances, reaching those goals can/should be challenging. Today, navigating the goal-setting process is a whole different ball game. Measurable results are key to the SMART goal process for associations (Specific, Measurable, Achievable, Relevant, Time-based). If you can’t measure it, you can’t manage it. There are multiple approaches to benchmarking progress. The use of KPIs (key performance indicators) is essential for tracking results. Regardless of the type of objective, a performance indicator must … Continue reading How to Measure Association Progress