Premium Support Service

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What is Premium Support?

Premium Support is a paid support offering designed for GrowthZone users that require a dedicated point of contact and a more customized support option.

Working With Your Dedicated Support Manager

As a Premium Support customer, you are assigned a Support Manager. Support Managers are trusted technical advisors that focus on your operational success using the GrowthZone platform.

Your dedicated Support Manager supports and guides you in the following ways:

TransitionAssists you with transitioning to Premium Support

Best PracticesAdvises on best practices for using GrowthZone software

New FeaturesConsults on leveraging new feature functionality

Dedicated SupportWorks with you directly on support tickets

Assured Support

Premium Support tickets are categorized according to our standard priority levels. Premium Support accounts will take further priority within these levels.

Premium Support is staffed 8 am – 5 pm Central, Monday-Friday.

What is the Cost?

$522.50/month with an annual contract commitment

Interested in Premium Support for your Organization?
Let’s talk. Schedule an appointment with us to sign up or learn more.

Schedule an Appointment

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