What is Premium Support?
Premium Support is a paid support offering designed for GrowthZone users that require a dedicated point of contact and a more customized support option.
Working With Your Dedicated Support Manager
As a Premium Support customer, you are assigned a Support Manager. Support Managers are trusted technical advisors that focus on your operational success using the GrowthZone platform.
Your dedicated Support Manager supports and guides you in the following ways:
Assured Support
Premium Support tickets are categorized according to our standard priority levels. Premium Support accounts will take further priority within these levels.
Premium Support is staffed 8 am – 5 pm Central, Monday-Friday.
What is the Cost?
$475/month with an annual contract commitment
Interested in Premium Support for your Organization?
Let’s talk. Schedule an appointment with us to sign up or learn more.