Surefire ways to make sure your association’s email stands out in members’ inboxes:
Write a Great Subject Line
Never underestimate the importance of the subject line. In the battle of the inbox, you’re fighting for attention. An engaging subject line makes all the difference. It should catch the association reader’s attention and give them a reason to open your email.
See more ways to win the battle of the inbox in
The Fundamentals of New-Member Communications.
Use a Recognizable Sender Name and Email Address
The sender’s name is just as visible as the subject line in an inbox. On mobile devices, it’s even more visible. The sender name greatly impacts open rates. Use a real person’s name with the association’s name. For example, “Pete from GrowthZone” is better than “Pete” or “The GrowthZone Team”.
Be Mobile Friendly
With the surge of mobile email readership on smartphones, consider how your emails display on mobile devices. It is also important to keep in mind that mobile screens are smaller, so your subject lines should be shorter as well.
Remember, the First Sentence (really) Matters
Some inboxes display part of the first sentence under the subject line. Readers often use the subject line and first sentence to decide if an email is worth opening or not.
Remember, you’re competing with a recipient’s personal, work, and marketing emails. It’s time to take steps to win the battle for their attention.