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Associated General Contractors of Massachusetts needed to provide members with timely and accurate information that didn't rely on a bookkeeper. The system needed to be user-friendly and offer easy access to member information. They found all this and more with GrowthZone.
Associated General Contractors of Massachusetts (AGC MA) needed a solution where all member information could be accessed in one place. Their previous process required a bookkeeper for financial data, which slowed response times. GrowthZone AMS provided a centralized, user-friendly platform that gave the entire team real-time access to the information they needed.
Invoicing for programs, events, and dues is now automated, enabling the team to produce more in less time each day. This reduces operational costs and creates a more balanced workload.
AGC MA can better track member utilization, offering meaningful data to reference during renewal conversations. This helps demonstrate ROI and strengthens member relationships.
AGC MA found GrowthZone AMS to be affordable while still delivering the features they needed. The smooth onboarding process reinforced their confidence in the decision.
GrowthZone AMS allows all staff members to confidently access and manage member information. When someone is out of the office, another team member can step in without disruption.
Having access to member information was more than a convenience for AGC MA. It was also essential to serving their members well. However, over time, their existing systems were actually making this harder than it needed to be.
Operations Manager Barbara Canoni led the effort to find new software, knowing the decision would be a long-term investment in efficiency and savings.
AGC MA needed a system where all member information could live in one place while staying accessible, accurate, and updated.
"We needed a system that would help us provide our members with timely and accurate information," Barbara explained. At the time, even something as simple as checking an invoice required going through a bookkeeper. If a member had a question, staff often had to wait for financial details to be retrieved before they could respond. Barbara knew they needed something more streamlined, transparent, and easier for the whole team to use.
After extensive research and several product demonstrations, GrowthZone AMSstood out as the clear choice for AGC MA.
GrowthZone checked all of Barbara's key requirements, especially ease of use. It was important that every staff member could access and manage member information, not just one or two specialists.
The onboarding and data conversion process reinforced AGC MA's confidence in GrowthZone. Staff members described the experience as "awesome," and said that the transition to GrowthZone AMS went very smoothly. It was also more affordable than many of the other systems they evaluated, making it both a practical and strategic choice.
Today, much of the work that used to slow the team down is automated. Invoicing for programs, events, and dues runs through the system. Even name badge creation is streamlined.
GrowthZone AMS also provides visibility into member utilization, which is especially valuable during renewal conversations when demonstrating ROI.
"GrowthZone AMS simplifies most everything we do," Barbara said. "We can produce more in less time every single day." This increased efficiency reduces operational costs while balancing workloads among staff members. When someone is out of the office, another team member can step in seamlessly.
When asked to describe GrowthZone in three words, Barbara said: "Simply the best."
For AGC MA, the move to GrowthZone was about more than just upgrading software. It was about empowering their team to respond faster, work smarter, and serve members with greater confidence every day.
Barbara Canoni
Operations Manager
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