Home Builders Association of Fayetteville Improved Member Management

Discover how the Home Builders Association of Fayetteville (HBAF) moved beyond an outdated association management system and improved member communication and management.

Improved Communication Capabilities

HBAF was looking for a web-based solution to help manage its 400-member organization. By switching to GrowthZone, they found improved communications, event management, and more.

Customer Communication

The team can now track emails, which has made a big difference in communication.

Upload Features

A fully functioning WMS upload feature now means the team only has to make a change once and it's replicated across the system.

Improved Events

The team now has enhanced event management capabilities through GrowthZone AMS.

Enhanced Support

Their previous AMS team failed to meet their needs or speak their language. With GrowthZone, they found a team aligned with what they need.

Finding Improved Communication and Member Management

Natalie Fryer of the Home Builders Association of Fayetteville (HBAF) realized that what was once a state-of-the-art solution was now outdated. Their AMS provider wasn't aligning with what they needed, and their 400-member organization had outgrown what their association management software could provide. The team knew they needed association management software that better met their needs, and they found that with GrowthZone AMS.

The Solution

Natalie was familiar with GrowthZone AMS after attending NAHB conferences, so she checked with other Executive Officers about their experiences. She said, " GrowthZone had great reviews, the price was right, and they knew our language."

The Results

After implementing GrowthZone AMS, the improvements were noticeable. After their previous AMS experience, the fully functioning WMS upload feature with GrowthZone was appealing to the team. Natalie said, "The fact that you only have to make a change once and it replicates across the system, along with the WMS upload button have made the biggest difference for us."

HBAF has also experienced improvements in member management and what they're able to offer. "Emails are so easy, and I can track them," Natalie added. The team also has enhanced event management capabilities, which makes a difference in what they're able to offer members.

Natalie's advice for those looking for a new AMS? "If their members are asking for change, consider watching some of the GrowthZone training videos to get an idea of what the software offers. Plus, they have great customer service, so you actually get what you pay for."

GrowthZone had great reviews, the price was right, and they knew our language...they have great customer service, so you actually get what you pay for.

Natalie Fryer

Executive Director of Home Builders Association of Fayetteville

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