When Laurie Lourie joined the York Builders Association as Executive Vice President, she brought 22 years of association experience and a focus on continuous improvement. She quickly recognized that a dues-based organization must maintain cost-efficient systems to deliver meaningful value to its members. Laurie identified several costly inefficiencies, including the use of separate systems for managing programs, accounting, and member data. With limited staff, relying on outsourced technical support would have been expensive, making it critical to find an affordable, all-in-one association management software (AMS) solution.
The Solution
After evaluating multiple software options, Laurie found that GrowthZone AMS met all of the association’s requirements. “The features of GrowthZone AMS checked all of our boxes,” she said. Beyond the platform’s robust capabilities, the onboarding process stood out. Laurie noted that the team provided “efficient and professional technical support throughout the process,” making the transition smooth and ensuring that staff could quickly adopt the system. The platform gave staff the flexibility to manage day-to-day operations efficiently while supporting long-term growth.
The Results
Since implementing GrowthZone, the York Builders Association has experienced measurable improvements in efficiency and member service. “We appreciate the ability to make updates to our website via the GrowthZone CMS as well as having access to their knowledgeable customer service representatives,” Laurie said. Streamlined workflows and reduced costs have allowed staff to focus on programs that support ethical building practices and help members achieve the “American Dream” of homeownership.