Case Study: McDowell Chamber of Commerce

McDowell Chamber of Commerce
Marion, NC
Kimberly Effler, Office Manager

A Customer’s Praise of the GrowthZone ChamberMaster Engagement Team

The McDowell Chamber of Commerce has been using GrowthZone’s ChamberMaster membership management software since 2015. Office Manager, Kimberly Effler, recently worked with our Engagement Team to hone her skills within the software and implement membership auto payments.

Here’s what Kim has to say about her experience:

The Challenge
I am a new ChamberMaster user. Our Chamber has increased its focus on dues retention, and we knew capturing automatic payments would add value to our Chamber.

The Process
We scheduled a call with Melissa and Mia (GrowthZone/ChamberMaster Engagement Managers), who provided me with incredible service. The call was professional and productive. We accomplished several tasks, including sending a mass email to our membership, as well as report viewing.

The Results
I expected to learn automatic payment set up and received much more.
Additionally, the ladies were conversational and very patient as I learned the processes. I am very pleased with the level of service and compassion received. I look forward to talking with Melissa and Mia again. Thank you for reaching out to me. I appreciate all that you do. 

See more customer success stories »

GrowthZone is a true partner to us, so we feel kind of like a family with them. We feel like they are truly and honestly invested in our success—which means that they are invested in the success of our businesses…and that is something that’s going to keep us with GrowthZone for a very long time.

Danah Abarr Photo
Danah Abarr
Executive Director - South Lake Union Chamber of Commerce

“I look forward to working with GrowthZone for years to come (never thought I would ever say that about an AMS).”

image of chris studebaker
Chris Studebaker
CEO, REALTOR® Association of the Fox Valley

“We are a small staff, and the GrowthZone platform allows us to do more in less time, so now we can exceed the expectations of our chapters and individual members.”

image of ASA logo
Matt Levine
Association Management Consultant, American Subcontractors Association

“GrowthZone customer service is excellent. They were with us every step during the transition to a new payment processing system.”

image of Angela Hubbard
Angela Hubbard
Executive Director, NARI Metro DC

It makes keeping track of our membership and events a breeze! Everything is posted in real time, and it’s so much easier than working from a spreadsheet! And it syncs with our website, giving users an easy way to find our members, events and job openings.

Tiffany Brightwell
Tiffany Brightwell
President - ABC (Associated Builders & Contractors) North Alabama Chapter
Support Chat Live Group Demos 1-To-1 Demo