Knowledge Library

From the lobby to the C-suite, every association employee plays a role in new-member recruitment. Author and reinvention pro, Jim Matthis explains how to leverage individual personality traits to get association staff comfortable wearing their “sales hat.”

Didn’t attend Part 1? No worries. Part 2 is a stand-alone, equally valuable presentation. In Part 1 of Write Like a Rockstar, Melynn Sight shared the necessary mindset and approach to adopt for “rockstar-level” writing. In Part 2, she She shares proven practices to: Use an organized system to create relevant content for members Work within a set of rules to help you consider how (and how often) to communicate. Avoid saying the same message over and over by using alternatives to get members to do what you want them to do. Better[…]

ADDITIONAL RESOURCES Get the slide deck » Are you ready to love your member management software? Contact us to schedule a no-obligation product demo now. 800-825-9171, option 1 Crisis Communication Strategies for Associations Strengthen Your Membership with Proactive Crisis Communication Strategies When a crisis hits, communicating with members is critical. Providing information that is relevant and doesn’t waste their time is an opportunity to share key messaging, gain trust, and demonstrate value. Learn how to engage members[…]

You are what you write. From social media posts to emails – how and what you write represents your organization, and is key to articulating member value. Melynn Sight’s online writing workshop explores new writing tools and updated rules to help you navigate your organization’s communications in today’s climate.

In this webinar presentation, “Unlocking the Secrets of Member Engagement,” Amanda Kaiser shares: How members of small to large organizations become engaged The specific value members need, based on their membership stage How members articulate the barriers to engagement

Author and international speaker Kyle Sexton presents: “Make Your Members Famous (Think Like an Editor, Act Like a Journalist)”. Making association members famous for doing the things you want them to do attracts the type of association members you want and repels those you don’t. See how to move past WHAT you are selling and focus on WHO you are selling.

Membership strategist Melynn Sight presents: “Answering ‘So What?’. Your Organization’s Value Proposition”. She’ll explain how associations and chambers can make better connections with members to develop and deliver on a promise and a strong value proposition.

On-Demand Webinar for Association Professionals In this FREE on-demand webinar, membership expert Amanda Kaiser explains how membership organizations improved their new member renewal rates by over 9% — simply by using 4 strategies the most effective new-member onboarding programs rely on. Amanda talks about: creating a new-member engagement program. improving an existing onboarding program. understanding the link between underused programs and member engagement.

In her presentation, “Fueling Exceptional New Member Experiences,” Amanda helps association professionals: learn how to turn the renewal process entirely upside-down for better results. see why engaging new members within 3 days to 3 weeks is critical. walk away knowing the most powerful (yet most under-leveraged) key to engaging new members fast!

GrowthZone surveyed 1,000 association professionals across the U.S. and Canada. And the results aren’t what you think. This on-demand webcast with Teri Carden of ReviewMyAMS.com and the GrowthZone team reveals the first public look at the 2018 Association Trends Survey report. In this fast-paced Q&A, they explore the survey results including: what association executives wished their boards knew, health insurance coverage, renewal stats, member communication tactics, top challenges, and more.