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Leadership Changes at GrowthZone: A New Chapter in Customer-Centric Innovation

We are excited to announce that Paul Plaia III has joined GrowthZone as our new CEO. With an extensive technology and business leadership background, he is poised to guide GrowthZone into a new era of innovation and customer-focused growth.

A Vision for Customer-Centric Growth

In his new role, Plaia will lead the company’s strategic direction, drive innovation, and expand GrowthZone’s market presence. Paul will work closely with our customers and staff to ensure that the company’s vision aligns with the evolving needs of associations, chambers of commerce, and membership-based organizations.

Paul brings years of expertise in developing customer-first strategies, ensuring that every product and service is tailored to meet the unique needs of our customers. Paul’s diverse experience encompasses GTM, product development, customer success, and operational efficiency, with a purpose-driven mission and servant leadership at his core.

Driving Innovation with a Customer Focus

Paul’s approach to innovation is simple yet effective: listen to the customers, understand their needs, and create solutions that exceed their expectations. He understands that a one-size-fits-all approach doesn’t work in today’s dynamic business environment. Instead, he believes in building flexible and scalable solutions that can adapt to the evolving demands of our customers.

“We are thrilled to welcome Paul as our new CEO,” said Lisa Barnett, outgoing CEO of GrowthZone. “His customer-driven leadership style and strategic approach align perfectly with GrowthZone’s mission to provide exceptional solutions and value to our customers as their technology partner. We look forward to seeing the impact Paul will have on our customers’ success and the organization’s growth.”

What This Means for GrowthZone Customers

Paul’s arrival at GrowthZone is a clear signal that we’re doubling down on our commitment to our customers. We are constantly evolving our software to meet the needs of our customers and the dynamic landscape of membership-based organizations, including these recent developments:

  • GrowthZone and MemberSuite Join Forces: With the addition of MemberSuite by GrowthZone software last fall, we expanded our software to mid- and upper-market level membership organizations.
  • Benefit Tracking Module: With this module, users can ditch their manual benefit tracking spreadsheets, increase non-dues revenue, and offer meaningful member benefits backed by benefit usage statistics.
  • QuickBooks Online Integration: With this integration, transactions (invoices, payments, credits, etc.) are captured in GrowthZone software and transferred into QuickBooks Online in near-real time.
  • Fundraising Module Improvements – Fundraising managers can confidently solicit contributors, knowing that they are providing a professional experience when collecting or pledging their financial support.
  • Event Sponsor Improvements: Updates to the Events module increase our users’ opportunity to receive additional non-dues revenue from event sponsors and provide an improved way to showcase their partners.

Looking Ahead: A Bright Future for GrowthZone

We are excited about the future as we welcome Paul to the GrowthZone team. His leadership and customer-focused approach will undoubtedly drive us to new heights. We are confident that his addition will lead to innovative solutions and even stronger customer relationships.

Stay tuned for more updates as Paul settles into his new role and begins to make his mark on the GrowthZone community. We can’t wait to share the exciting developments that lie ahead!

Welcome, Paul! We’re thrilled to have you on board and look forward to achieving great things together.

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