Easy Ways to Use Video to Engage Association Members

association member engagement video

Editor’s note: This article was originally posted on June 14, 2020. It has been updated.

Even in the best of times, when association members are spread across a state, region, or country, relationships are challenging. Using video to communicate with your membership is a powerful way to drive engagement, educate, and demonstrate member value and ROI – from your office to theirs.

Read about an easy way to increase association sponsorships >>

Begin with a welcome message from your association’s president or executive officer and move forward from there. Before you know it, you will have a video library to inform and entertain members (and get the attention of prospective members to help with member recruitment).


  • Provide a daily or weekly status update on issues impacting members.
  • Welcome new members with a warm greeting from your association’s president or executive officer. It will make a lasting first impression when onboarding members.
  • Create a powerful message about your association for your website, social media channels, and email campaigns.
  • Highlight an association member benefit and explain the potential value. This a great way to connect with new members and improve association member retention.
  • Introduce key staff (e.g., customer service) and explain how they will assist association members.
  • Introduce new members by inviting them to submit a short video about their products/services.
  • Showcase a current member with a testimonial about the value they’ve gotten from their association membership.
  • Promote association events and education to improve member attendance and increase association sponsorships.
  • Communicate the serious things, like legislative issues and industry news. Serving as a resource for association members is key to demonstrating your association’s value.

Struggling with a less-than-ideal membership renewal rate?
It’s time to rethink your renewal process.
Removing Roadblocks to Member Renewal to see how.


  • 86% of businesses use video as a marketing tool. Up from 61% in 2016.
  • 93% of marketers who use video say that it’s an important part of their marketing strategy. Up from 78% in 2015.
  • 68% of consumers say the pandemic impacted the amount of video content they’ve watched online, with the overwhelming majority (96%) saying this has increased.
  • When asked how they’d most like to learn about a product or service, 69% said they’d prefer to watch a short video.
  • In 2018, people watched an average of 1.5 hours per day of online video.
  • In 2021, people watched an average of over 2.5 hours per day.
  • Twitter saw a 62% increase in video from 2019 to 2020

Check out the article, LinkedIn is a Powerful Association Tool to see how to engage association members on social media


  • Budget & Quality: Your association doesn’t need a big budget or expensive equipment to create effective videos. A mobile phone and inexpensive online video editing tools can produce great results.
  • Length: Remember to always keep your video messages under two minutes. 33% of viewers will stop watching a video after 30 seconds, 45% by one minute, and 60% by two minutes.
  • Association Non-Dues Revenue: Offer sponsorship and advertising opportunities for videos when appropriate. This gives your association members/vendors valuable branding time in front of their customers and provides non-dues revenue for your association.

Global consumer internet video traffic accounts for the majority of all consumer internet traffic. Is your association effectively leveraging this simple tactic to engage with members?

Article Sources: customer.ioWordStreamUnbounceRapt MediaResponsive, Inbound MarketingSmall Business TrendsAd AgeSmall Biz Trends
HootSuite, WyzOwl

View a Tour 1-To-1 Demo