Knowledge Library

Browse our knowledge library of association industry articles, white papers, guides, infographics, and videos on a variety of important industry topics.

On Demand: “Members: How to Get ‘Em, How to Keep ‘Em” with Elizabeth Engel

How do you find potential members? When is the right time to ask them to join? What happens next? What encourages them to stay with you for the long-term? In this fast-paced webinar, we’ll review key concepts in member recruitment and retention, like lead generation, the welcome series, the member value proposition, ladders of engagement, the difference between features and benefits, collection and use of data, and best practices in renewal cycles. Watch as member strategist Elizabeth Engel explores: Key […]

On Demand: “Networking 4.0: Rethink and Reinvent the Art of Connection” with Cathi Hight

It’s time to move away from networking to building networks. The pandemic changed the landscape — the need to connect is still there, but the expectations have shifted. Watch as member development expert Cathi Hight explores: Networking 4.0 and the shift away from traditional networking events. How you can revamp programming to meet members’ diverse needs and expectations. Strategies to help members “network on purpose,” stop chasing unicorns, and build relationship assets. Resources: https://hbr.org/2007/01/how-leaders-create-and-use-networks https://www.amazon.com/Get-Big-Things-Done-Connectional/dp/1137279788 https://theworldcafe.com/key-concepts-resources/world-cafe-method/ Power Up Austin: […]

On-Demand: “LinkedIn – Maximize Member Engagement and Strategic Recruitment” with Shari Pash

You’ve joined LinkedIn, how are you using it to leverage member and business relationships? Join membership industry coach and trainer, Shari Pash as she logs into LinkedIn and walks you through how to use this powerful tool to your advantage! You’ll learn how to:• Stay front of mind with your members and business relationships, • Increase member engagement, warm referrals, and prospecting success, and • Stay abreast of trends that impact business and industry. Related Resources: BLOG: “How to Create […]

On-Demand: “Grow Revenue & Stress Less” with Holly Duckworth

Yes, it IS possible to grow revenue and stress less. Membership professionals are struggling to keep their own sanity while serving their members with presence. Mindfulness expert Holly Duckworth shows you how to do both in “Grow Revenue & Stress Less.” As Holly’s gift to you, use this mindful mini-poster at home and at work to remind you how to be mindful in every moment: MINDFUL MINI-POSTER Read Related Resources: [ON-DEMAND] “Chaos to Calm: Leading In A Crazy World” […]

2022 Real Estate Association Survey Results

Every year, the Real Estate Association Survey Results report is our most downloaded document for real estate association professionals. Read the 2022 report to see how your real estate association compares: Membership growth, retention, and engagement New service offerings Non-dues revenue sources The report also provides comments, advice, and common lessons learned from real estate association professionals.

On-Demand: “Sell Me This Pen: Pivotal Moments that Overcome Member Indifference” with Melynn Sight

Members have so many choices for products and services — how do you get them to choose you? In other words, if everyone sells pens, “Why should they buy YOUR pen?” Look at your business in a new way as Value Proposition Expert & Author, Melynn Sight, joins GrowthZone for “Sell Me This Pen: Pivotal Moments that Overcome Member Indifference.” This fast-paced webinar will get you laser-focused on how to use a value proposition as your strongest sales tool.

On-Demand: “2022 Chamber Survey Results” Webinar with Frank Kenny

How does your chamber compare? See what over 500 chamber pros had to say. Frank Kenny digs deep into the 2022 Chamber Industry Survey Results and discusses recommendations, ideas, and tips related to what you and your peers had to say about: – Operating budgets – Value propositions – Innovation/new services – Reinstatement strategies And a LOT more!

2022 Chamber of Commerce Survey Results

Every year, the Chamber Survey Results report is our most downloaded document for chamber of commerce professionals. Read the 2022 report to see how your chamber compares: Membership growth, retention, and engagement Value proposition Non-dues revenue sources The report also provides comments, advice, and common lessons learned from hundreds of chamber professionals.

5 Professional Development Programs for Women

We’re so excited to share this all-new e-book featuring 5 replicable, chamber-facilitated professional development programs for women. It showcases innovative, replicable, programs and event ideas designed to support, celebrate and advance women’s role in the workplace.

Using Technology to Streamline Non-Dues Revenue

Why Non-Dues Revenue Matters: Gone are the days when associations could rely on membership dues alone to maintain operations. These days, 45% of their revenue is generated from non-dues sources. That said, we’ve assembled the top ten ways to increase your association’s non-dues revenue using technology you probably already have. Read our free guide, Using Technology to Streamline Non-Dues Revenue, and gain insight on the latest ways to boost your bottom line, including: What is (and isn’t) working for other […]

ON-DEMAND: “Members vs. Investors” with Kyle Sexton

What is the difference between an investor and a member? Find out the answer from “Members vs. Investors”, an on-demand webinar with author and international speaker Kyle Sexton In this webinar, Kyle walks us through a finely tuned system for determining who is a member and who is an investor. He also reveals the triggers that generate excitement for partnering with your chamber or association. An author and award-winning association and chamber strategist, Kyle is an authority on membership development […]

ON-DEMAND: “Networking Events of the Future” with Amanda Kaiser

Members say today’s virtual conferences are missing one key element. Networking! Amanda Kaiser and Matchbox Virtual Media recently teamed up with a group of association professionals to develop new networking strategies for virtual and in-person events. Take a look as Amanda shares what worked (and what didn’t). Takeaways: Adding the right networking opportunities to improve the value of your virtual and in-person events. Methods to tamp down your member’s networking anxiety (and your own). Get a behind-the-scenes peek at the […]