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Knowledge Library

Browse our knowledge library of association industry articles, white papers, guides, infographics, and videos on a variety of important industry topics.

ON-DEMAND: “The Pitfalls and Possibilities of Your Value Proposition” with Melynn Sight

Melynn Sight explains how to take a fresh look at your organization’s value proposition and evaluate if you’re effectively communicating your value to your members. The session encourages participants to consider: ✭ Are you known for something that gets your members’ attention? ✭ Do they know what your Breakthrough Value is? ✭ Does your brand need a reboot? Get ready to question everything, to set your organization apart, and to make your members know you for something specific and unique.

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A Big Book of Chamber Ideas: Special Edition

The GrowthZone team recently reviewed every submission from 6 years of the Chamber Innovation Competition. The result? A micro e-book showcasing 5 workforce development events and programs to prepare students for professional success. It features innovative, replicable, niche-specific programs and event ideas designed to help build the workforce pipeline and provide a launchpad for post-secondary success.

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ON-DEMAND: Talking About Association Diversity with Jess Pettitt

We “know” our members and co-workers, but often struggle to understand the cultural nuances of dealing with people of different cultural backgrounds, religions, languages, sexual orientations, socioeconomic status, and more. Diversity expert Jessica Pettitt of Good Enough Now explains how to increase your comfort in interacting with people who are “not the same” as you are. TAKEAWAYS: ✭ Clarifying cultural differences to better function in a diverse organization ✭ Understanding how we can help ourselves respect each other ✭ Addressing […]

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ON-DEMAND: Survey Members with Purpose

Join the GrowthZone team and engagement expert, Melynn Sight for the live webinar, “Do Your Research. Survey with Purpose.” Learn new strategies for conducting member surveys: ✭  Get more members to take your survey ✭  Decisions to make before you develop survey questions ✭  Anatomy of a survey – questions to ask, formats to consider ✭  Turn survey insights into action

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2021 Association Survey Results

Every year, the Association Survey Results report is our most downloaded document for association pros. Read the 2021 report to see how your association compares: Membership growth,  retention, and engagement COVID impacts (on operations, events, non-dues revenue) Diversity and inclusion policies/practices The report also provides words of wisdom and comments from 100s of association professionals.  

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ON-DEMAND: The Member and the Message with Melynn Sight

It’s time to get comfortable with your organization’s talking points. Join GrowthZone and engagement expert, Melynn Sight for the on-demand webinar, “The Member and the Message” to learn how to communicate consistent, relevant, and simple messaging to your members. Key takeaways from the session: Actual examples of how membership leaders can deliver memorable messages about the value of their organizations. A set of questions and a framework to follow instead of starting with a blank sheet of paper. A thought […]

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Builder Associations: A Framework for Success Guide

When members find themselves struggling in a tough economy, a crisis, or facing major policy changes that affect their business, your builder association can demonstrate leadership by helping members look beyond a short-term bump in the road. This guide for builder associations is loaded with tips and strategies you can implement immediately to assist, strengthen, and grow your membership. Chapters in the guide include: Builder Associations Can Offer Great Support Targeting Every Generation Communicate Your Association’s Value Social Media Strategy […]

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Running a Golf Tournament Amid COVID-19

Tips for Teeing Up a Low-Touch Golf Event: Golf tournaments and events are a huge source of non-dues revenue for associations and chambers. That’s why we’ve assembled a multitude of tips for putting on a low-touch golf event — including a section with links to how-tos specific to ChamberMaster and GrowthZone software users. The practical tips in this golf guide include: Marketing the Event Online Registration The Check-In Process On the course Meals/Banquet Awards & Prizes

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Fun COVID Mask Signs for Associations & Chambers

  A collection of fun signs for chambers of commerce, associations, and their members. Download and print on letter-size paper to keep COVID mask requirements lighthearted.

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ON DEMAND: Energizing Virtual Events with Amanda Kaiser

Online meetings don’t have to be awkward or dull. Join membership expert, Amanda Kaiser for this on-demand “show-and-tell” demonstrating how to energize participants during virtual events. In this fun, interactive presentation, see how to host engaging meetings on interactive platforms such as Zoom. Learn how to: – host meetings for anywhere from 13–300 participants. – leverage break-out rooms for attendee collaboration – cultivate productive agendas – and more.

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ON-DEMAND: 8 Ways to Leverage Personality Traits to Sell Memberships

  From the lobby to the C-suite, every association employee plays a role in new-member recruitment. Author and reinvention pro, Jim Matthis explains how to leverage individual personality traits to get association staff comfortable wearing their “sales hat.”

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White-Labeled Articles to Use Now

Member-facing content for your blog, newsletters, and website. Think about the time it takes to develop value-added content for your members – researching, writing, editing, proofreading, and designing – it can be daunting. It’s why we created a kit of four white-labeled articles you can send to your members courtesy of your association. It’s bundled together as a “Professional Success Kit.” You can use the professionally-written articles as a bundle, individually, or as inspiration for materials you develop yourself. The […]

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