Knowledge Library

Your members crave connection. A thriving online community platform gives them a place to engage, share, and grow—while helping your organization boost retention, streamline communication, and deliver value year-round.

Struggling with member churn? Learn how to harness online communities to keep members engaged, boost retention, and drive revenue. Retention = Revenue Growth Organizations with active communities see a 21% retention boost (CMX Research). A 5% retention increase can grow revenue by 25-95% (Bain & Co.). Join GrowthZone and community expert, Peter Hodgen as we share proven strategies for: Why members leave—and how to stop it The power of community-driven engagement Proven strategies to maximize retention Key platform features that […]

Boost your chamber’s financial stability with these engaging and effective non-dues revenue strategies designed to drive growth and sustainability.

Join membership expert Shari Pash and Scott Robertson of GrowthZone as we review the 2025 Association Survey Results and share trends, ideas, recommendations, and tips related to what your peers have to say about: Challenges/Concerns/Worries Reinstatement Strategies Non-Dues Revenue Sources Community Building Opportunities And a LOT more!

Join membership expert Shari Pash and Scott Robertson of GrowthZone as we review the 2025 Chamber Survey Results and share trends, ideas, recommendations, and tips related to what your peers have to say about: Challenges/Concerns/Worries Reinstatement Strategies Non-Dues Revenue Sources Community Building Opportunities And a LOT more!

Join us to discover how easy-to-plan, cost-effective meetups can transform your member engagement. Learn to create meaningful, community-driven experiences that build connections and keep members coming back.  What you’ll learn: ✅ What Makes an Online Meetup Different from a Webinar? ✅ Five Secret Ingredients for Engaging Meetups that Foster Collaboration ✅ Building Community & Peer Connections ✅ Budget-Friendly Strategies

GrowthZone’s 11th annual survey captures the feedback of chamber professionals from across the U.S. and Canada, providing a detailed look into the trends, challenges, and strategies shaping the membership industry. 

GrowthZone’s 11th annual survey captures the feedback of association professionals from across the U.S. and Canada, providing a detailed look into the trends, challenges, and strategies shaping the membership industry. 

Want to keep your members coming back year after year? It all starts with building a strong culture of connection from day one. This is your chance to learn the proven strategies that will transform your onboarding process into a game-changer for member engagement and retention. What you’ll learn: How building a culture of connection can boost member retention. Why personalized onboarding is key to long-term member loyalty. How GrowthZone Community Platform can automate and refine your onboarding for lasting success.

Is your digital community brimming with potential, but you’re unsure how to inspire members to engage more actively? Join GrowthZone for this exclusive 1-hour webinar, where we’ll explore practical strategies to turn passive participants into active, dedicated contributors.  We’ll plunge into the three critical stages of community engagement: Skimmers, Swimmers, and Divers. Discover what motivates each group, their unique needs, and how to guide them from one stage to the next.  We’ll explore:   Engaging Skimmers with digestible, eye-catching content  Encouraging Swimmers through […]

In today’s fast-paced, digital world, true organizational growth is rooted in human connection. Join community expert Peter Hodgen to discover how the power of human relationships fuels collective progress, fosters shared responsibilities, and builds an ecosystem where everyone can see personal value and feel invested in the online community’s success. We’ll explore: Setting a clear vision for success. Fostering collaboration and accountability. Ensuring members recognize their contribution. Tracking collective and individual growth. Building a sustainable, evolving community. Don’t miss out! […]

The welcome email is the most important email you will send to a new association member. Download and read the guide, The Power of the Welcome Email. You’ll learn: How to reinforce a new member’s decision to join your association The importance of an email subject line Why a ‘no-reply’ email address is not okay